Comments on: Bug-tracking software

By: guy

guy — Tue, 26 Jan 2010 11:47:59 +0000

Very good tool and simple is informUp or BugUp (for bugs only). I am not sure about installing it on host because we are using it internally on our server.
See their site for more information http://www.informup.com

Good luck:-)

By: Rahul

Rahul — Fri, 04 Jan 2008 08:59:22 +0000

You can try Projistics Bug Tracker
Its a painless bug tracking software. Very user friendly!! And it have mostly all features that other tools offer.
http://www.projistics.com/BugTracker_Compare.asp

By: jsjqqvadrr

jsjqqvadrr — Mon, 18 Jun 2007 17:32:58 +0000

Hello! Good Site! Thanks you! uwksilmoeoigd

By: Al

Al — Fri, 31 Mar 2006 15:27:34 +0000

I’ve setup a Bugzilla server on an XP box, and the installation instructions were very accurate and helpful. It only took me about 3 hours to setup (after dealing with some internal company networking issues). After the initial setup, it’s quite easy to simplify the templates for general use. Although, it is kind of a pain to have to do that (I understand the bugzilla team is improving the interface)

Keep an eye out for a ruby on rails project to do this.

I just started with Ruby on Rails today, and I’ld like to do a project like this. (Technically my job description is embedded systems designer, so it’s not easy to justify this as a work project…)

http://rubyforge.org/projects/rbt/
http://www.loudthinking.com/arc/000263.html
http://www.43things.com/things/view/31973
http://blade.nagaokaut.ac.jp/cgi-bin/scat.rb/ruby/ruby-talk/140899

By: Bug Tracking Software

Bug Tracking Software — Mon, 06 Feb 2006 05:05:13 +0000

This edition comprises of all the basic features of an Issue Tracking Software and is best suited for small to mid sized project teams.

Allows unlimited issue tracking

Configure Email notifications

Change history tracking

Configure local time zone

Informative dashboard

By: Andrew

Andrew — Tue, 10 Jan 2006 16:42:54 +0000

I’ve gotten Subversion up – but the layout doesn’t quite work for me. First, administration is via the command-line, which is sometimes just a pain. Second, you can only have “components”, where I’m looking for “Projects” and “Components” within a single database system.

I’m definitely looking more at rolling my own, but the idea of starting & supporting *another* project is daunting. I’ll probably move with Mantis and then later write my own interface using the existing Mantis DB, or with some simple migration. I need bug-tracking sooner than I can get to writing a bug-tracking solution.

And thanks for pointing out the Mac Small Business Yahoo! group. I didn’t know about it before.

By: Ross Belmont

Ross Belmont — Tue, 10 Jan 2006 16:12:55 +0000

Andrew,

Bug tracking software was a recent topic of discussion on the macsb listserv (http://groups.yahoo.com/group/macsb/). Apparently, you are not the only one struggling with Trac.

FogBugz (http://www.fogcreek.com/fogbugz) has gotten a lot of press but costs money…though $129 for one license is not bad.

If I was in this boat and just needed something simple, I’d be tempted to whip up something myself using Ruby on Rails. I actually just did this with a simple mailing list app and it worked out pretty well. It was mostly an excuse to learn Ruby/Rails and isn’t the most robust software ever written, but it works fine for me.

By: Jonathan Nolen

Jonathan Nolen — Thu, 05 Jan 2006 22:52:44 +0000

I was poking around your site a little more and saw the Slim Devices Squeezebox on your gadget page. I’m a happy Squeezebox owner myself! I just got a pair of the new ones (SB3s) right before Christmas, and they’re very cool. The display is aa HUGE improvement over my old SB1s, and the wireless performance is much better as well. How have you liked yours?

By: Jonathan Nolen

Jonathan Nolen — Thu, 05 Jan 2006 22:46:29 +0000

Hi Andrew,

Great post — lots of good thoughts in there.

Sorry to hear you’ve been having trouble getting JIRA running on your shared host. And I’m also sorry that our devs haven’t been able to get a handle on your problem yet.

You’re right about them being overseas. Our main office is in Sydney (though we do have a small San Frnacisco office, where I work).

I looked through our support system and our mailing list, but I couldn’t find your ticket. If you can give me an issue number or a link to a forum post, I can follow up and try to get your questions answered.

If you have any other questions, feel free to email me directly at jonathan@atlassian.com.

Cheers,
jonathan@atlasssian.com

By: Pete Prodoehl

Pete Prodoehl — Thu, 05 Jan 2006 20:48:05 +0000

I first tried Bugzilla years ago, and it was a pain to install and seemed like overkill for just a few users, so I choose Mantis at the time. Mantis was simple and worked well for our needs. Eventually, as we did have a large team, we tried Bugzilla again, and it’s been working great. So in conclusion, I pretty much agree with you assessment.

By: Andrew

Andrew — Thu, 05 Jan 2006 20:06:34 +0000

Ah yes, Bugzilla, aptly named due to it’s size, complexity, and penchant for breathing fire and eating people.

I’ve never felt “comfortable” in Bugzilla. It’s just too much, and too daunting. It’s really for large, in-depth, lots of developers kind of projects. The average ‘user’ probably would see the initial screen and go “eep!” and run away.

My hope is to setup a bug-tracking system that the average user can file bugs and feature requests, and view solutions already presented in past bug reports. These people are fairly computer literate, but not developers. They fear the command line and can’t spell ‘compiler’. I like these people and especially their feedback.

So, Bugzilla is very good, but I think I’ll pass for the time being.

By: Pete Prodoehl

Pete Prodoehl — Thu, 05 Jan 2006 19:09:40 +0000

No mention of Bugzilla?